HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware Support - for Elitebook 630 640 650 G10 OVERVIEW HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. FEATURES HP TechPulse predictive and proactive alerts and notifications Hardware health monitoring, provides updated fast health checks on devices in your fleet Hardware device information – including BIOS and firmware updates Auto-ticketing – for hard disk drives & batteries needing replacement Remote problem diagnosis and support Next business day onsite hardware support [1] Replacement parts and materials Firmware updates for selected products