Product Description
Compatible cartridge to suit - DocuPrint C2200, DocuPrint C3300DX
Are Compatible (also known as Generic) cartridges as reliable as Genuine?
The question you need to ask yourself first is - If this cartridge does not work in my machine can I afford the downtime? It can take a day or so to arrange a replacement. If you only have one printer in the office and it is critical that it works all of the time then maybe you should consider sticking with Genuine cartridges. If the machine is not that important or you have another printer that you can use in the event of any trouble then Non Genuine are worth a try. In the event of a problem the savings on a Non Genuine can far out-weigh the costs of a Genuine cartridge.
Compatible cartridges are manufactured to perform and print just as good as a Genuine cartridge. But we like to be honest and upfront right from the start. Expect a problem at some stage with a Compatible cartridge.
In saying that, we have customers who have never had a faulty Compatible cartridge and we have had others that have had several. We simply don't know until you purchase and take it out of the box and try it in your printer. As we are a reputable company and have been around for 38 years, we are not in the business of selling rubbish. It not only costs us money it costs us "bad will" with you, our customer. We are in the business of keeping you happy - not making you unhappy.
Our return rate is around 3%. We will always credit, exchange or refund you for a faulty cartridge. Even up to 12 months from the date of purchase.
If you do get a faulty cartridge, don't simply throw it out and write us off. Pickup the phone or email us so we know there is a problem and fix it. Every company and product experiences a problem at some stage. The measure of a good company is how they deal with that problem. You will always find exceptional after sales support from us.
We sell two brands of this cartridge - AusJet and Q-Image. If one does not work, 99% of the time the other brand will work. You can request either AusJet or Q-Image if you prefer one over the other.
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Exemplary Service
I've found the service from Cartridge Warehouse exemplary that's why I've been buying cartridges just from them as I have now for about five years.
The recent cartridge I ordered was faulty but it was replaced very promptly and without any hassle. It has been working as well as a brand name one but at a substantial cost discount.
Jon's service rates 5 stars and I'll keep coming back. -
Generic cartridge suits me fine
I have had several generic cartridges now and so far each one has performed very well.... no dramas, no complaints, only praise for a cartridge printing more pages for a smaller outlay.
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Printing with excellence at a budget price
I've been using my Xerox docuprint 3300DX printer for 2 1/2 years, printed many thousands of sheets both duplex and single sided, gone through many cartridges so I decided to try a non genuine cartridge. After a couple of months we have seen no reason to pay the extra for a genuine cartridge replacement. All is well, the sheets we print are great and at a discount too. What more can you ask!
