Product Description
Compatible HP ink cartridge to suit:- HP DESKJET 460, HP DESKJET 460CB, HP DESKJET 5740, HP DESKJET 6540, HP DESKJET 6840, HP DESKJET 9800, HP DESKJET 9860, HP OFFICEJET H470B, HP OFFICEJET 6210, HP OFFICEJET 7210, HP OFFICEJET 7410, HP OFFICEJET K7100, HP OFFICEJET K7103, HP OFFICEJET K7105, HP OFFICEJET K7108, HP PSC 1507, HP PSC 1510, HP PSC 1610, HP PSC 2350, HP PSC 2355, HP PHOTOSMART 2610, HP PHOTOSMART 2710, HP PHOTOSMART 7830, HP PHOTOSMART 8150, HP PHOTOSMART 8450, HP PHOTOSMART 8750, HP PHOTOSMART PRO B8330, HP OFFICEJET 150 MOBILE, HP OFFICEJET 100 MOBILE
Are Compatible (also known as Generic) cartridges as reliable as Genuine?
The question you need to ask yourself first is - If this cartridge does not work in my machine can I afford the downtime? It can take a day or so to arrange a replacement. If you only have one printer in the office and it is critical that it works all of the time then maybe you should consider sticking with Genuine cartridges. If the machine is not that important or you have another printer that you can use in the event of any trouble then Non Genuine are worth a try. In the event of a problem the savings on a Non Genuine can far out-weigh the costs of a Genuine cartridge.
Compatible cartridges are manufactured to perform and print just as good as a Genuine cartridge. But we like to be honest and upfront right from the start. Expect a problem at some stage with a Compatible cartridge.
In saying that, we have customers who have never had a faulty Compatible cartridge and we have had others that have had several. We simply don't know until you purchase and take it out of the box and try it in your printer. As we are a reputable company and have been around for 38 years, we are not in the business of selling rubbish. It not only costs us money it costs us "bad will" with you, our customer. We are in the business of keeping you happy - not making you unhappy.
Our return rate is around 3%. We will always credit, exchange or refund you for a faulty cartridge. Even up to 12 months from the date of purchase.
If you do get a faulty cartridge, don't simply throw it out and write us off. Pickup the phone or email us so we know there is a problem and fix it. Every company and product experiences a problem at some stage. The measure of a good company is how they deal with that problem. You will always find exceptional after sales support from us.
We sell two brands of this cartridge - AusJet and Q-Image. If one does not work, 99% of the time the other brand will work. You can request either AusJet or Q-Image if you prefer one over the other.
