Product Description
Compatible Epson ink cartridge to suit:- EPSON STYLUS NX230, EPSON STYLUS NX420, EPSON STYLUS NX430, EPSON STYLUS NX635, EPSON WORKFORCE 60, EPSON WORKFORCE 320, EPSON WORKFORCE 325, EPSON WORKFORCE 435, EPSON WORKFORCE 525, EPSON WORKFORCE 545, EPSON WORKFORCE 625, EPSON WORKFORCE 630, EPSON WORKFORCE 633, EPSON WORKFORCE 645, EPSON WORKFORCE 840, EPSON WORKFORCE 845, EPSON WORKFORCE 3520, EPSON WORKFORCE 3530, EPSON WORKFORCE 7010, EPSON WORKFORCE 7510, EPSON WORKFORCE 7520, EPSON WORKFORCE 3540
Are Compatible (also known as Generic) cartridges as reliable as Genuine?
The question you need to ask yourself first is - If this cartridge does not work in my machine can I afford the downtime? It can take a day or so to arrange a replacement. If you only have one printer in the office and it is critical that it works all of the time then maybe you should consider sticking with Genuine cartridges. If the machine is not that important or you have another printer that you can use in the event of any trouble then Non Genuine are worth a try. In the event of a problem the savings on a Non Genuine can far out-weigh the costs of a Genuine cartridge.
Compatible cartridges are manufactured to perform and print just as good as a Genuine cartridge. But we like to be honest and upfront right from the start. Expect a problem at some stage with a Compatible cartridge.
In saying that, we have customers who have never had a faulty Compatible cartridge and we have had others that have had several. We simply don't know until you purchase and take it out of the box and try it in your printer. As we are a reputable company and have been around for 38 years, we are not in the business of selling rubbish. It not only costs us money it costs us "bad will" with you, our customer. We are in the business of keeping you happy - not making you unhappy.
Our return rate is around 3%. We will always credit, exchange or refund you for a faulty cartridge. Even up to 12 months from the date of purchase.
If you do get a faulty cartridge, don't simply throw it out and write us off. Pickup the phone or email us so we know there is a problem and fix it. Every company and product experiences a problem at some stage. The measure of a good company is how they deal with that problem. You will always find exceptional after sales support from us.
We sell two brands of this cartridge - AusJet and Q-Image. If one does not work, 99% of the time the other brand will work. You can request either AusJet or Q-Image if you prefer one over the other.
