Product Description
Compatible cartridge to suit - BROTHER HL 730, BROTHER FAX 2660, BROTHER FAX 2750, BROTHER FAX 3550, BROTHER FAX 3650, BROTHER FAX 3750, BROTHER FAX 8000P, BROTHER FAX 8200P, BROTHER MFC 4340, BROTHER MFC 4450, BROTHER MFC 4550, BROTHER MFC 4600, BROTHER MFC 6550MC, BROTHER MFC 6650, BROTHER MFC 7550ML, BROTHER MFC 7650MC, BROTHER MFC 8000P, BROTHER MFC 9000, BROTHER MFC 9500
We sell two brands of Compatible (Generic) cartridges. Both are of the best quality in our opinion. You might find that one brand will work in your printer and the other one won't. That is why we offer you a choice.
Are Compatible (also known as Generic) cartridges as reliable as Genuine?
The question you need to ask yourself first is - If this cartridge does not work in my machine can I afford the downtime? It can take a day or so to arrange a replacement. If you only have one printer in the office and it is critical that it works all of the time then maybe you should consider sticking with Genuine cartridges. If the machine is not that important or you have another printer that you can use in the event of any trouble then Compatible are worth a try. In the event of a problem the savings on a Compatible can far out-weigh the costs of a Genuine cartridge.
Compatible cartridges are manufactured to perform and print just as good as a Genuine cartridge. But we like to be honest and upfront right from the start. Expect a problem at some stage with a Compatible cartridge.
In saying that, we have customers who have never had a faulty Compatible cartridge and we have had others that have had several. We simply don't know until you purchase and take it out of the box and try it in your printer. As we are a reputable company and have been around for 38 years, we are not in the business of selling rubbish. It not only costs us money it costs us "bad will" with you, our customer. We are in the business of keeping you happy - not making you unhappy.
Our return rate is around 3%. We will always credit, exchange or refund you for a faulty cartridge. Even up to 12 months from the date of purchase.
If you do get a faulty cartridge, don't simply throw it out and write us off. Pickup the phone or email us so we know there is a problem and fix it. Every company and product experiences a problem at some stage. The measure of a good company is how they deal with that problem. You will always find exceptional after sales support from us.
