About Us
About The Cartridge Warehouse
Australia’s Cartridge Specialists
The Cartridge Warehouse is an Australian-owned online retailer specialising in ink and toner cartridges for home, business, and government customers across Australia.
We focus on what matters most:
the right cartridge, at the right price, delivered fast — with clear support when you need it.
What We Do
Our core business is supplying:
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Genuine (OEM) ink and toner cartridges
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High-quality compatible cartridges
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Professionally re-manufactured cartridges
We also supply printers and related technology products, giving our customers a convenient single source for both consumables and hardware when required.
Built for Volume, Designed for Simplicity
The Cartridge Warehouse operates as an online-only business, allowing us to:
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Keep overheads low
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Price competitively
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Dispatch orders quickly
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Deliver Australia-wide for a flat rate
Our stock is held across multiple secure warehouses nationwide and shipped directly to customers, ensuring fast delivery regardless of location.
Experience You Can Rely On
We’ve been supplying printer consumables for decades and understand the frustrations customers face:
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Confusing cartridge codes
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Inconsistent quality
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Slow replacements
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Unclear warranty processes
That’s why we’ve built clear systems around:
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Flat-rate shipping
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Fast dispatch
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Transparent warranty coverage
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A streamlined faulty cartridge replacement process
Genuine Support — Not Scripts
When you contact The Cartridge Warehouse, you’re dealing with people who understand cartridges and printers — not scripted call centres.
We take pride in:
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Getting orders right
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Responding quickly
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Fixing issues properly if they arise
Mistakes are rare, but when they happen, we focus on resolving the issue, not avoiding it.
Why Customers Choose Us
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Flat-rate Australia-wide delivery
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Genuine and compatible options clearly labelled
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No grey imports
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Clear returns and warranty processes
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Fast, reliable service
The Cartridge Warehouse Difference
We’re not here to upsell, confuse, or overpromise.
We’re here to supply cartridges and related products efficiently, honestly, and reliably — every day.
If you need help choosing the right cartridge or product, we’re always happy to assist.
? sales@thecartridgewarehouse.com.au
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Our team - Jon Clifton started business at 15, the day after leaving school at Year 9.
Jon went to his local News Agency and purchased a rubber stamp kit to print up some
business cards and then went door-to-door in his surrounding suburbs handing these cards
out to potential customers. In those days the main range of products were Printer Ribbons,
A4 Continuous Paper and 5.25 Floppy discs. And I think he even sold the occasional
Dot Matrix printer. How times have changed!
42 Years on and Jon is still going strong. He is legally blind and uses a White Cane to get around.
His monitors are quite large, and he uses large text to help him process orders and complete
day-to-day tasks. Being legally blind does not slow Jon down. His passion is Sales and
Customer service. Most of the time your call will be taken by Jon. Very rarely does he make a
mistake as Jon likes to triple check everything. But we are all human and make mistakes.
Jon's product knowledge is exceptional, and his Customer Service skills are second to none.
One of Jon's favorite quote - "I feel so privileged every time a customer calls us. They could
have called anyone but they called us. Our customers are the reason we exist!"
Meet Bella - She oversees the day-to-day operations and makes sure things run smoothly.
She has a great eye for detail to make sure you get the personal service and support you
would expect from a family-owned business.
This is Bobby. He may look playful but when things need to get done Bobby knows how to
get serious and get the job done. He has no patience for time wasters!
This is Felix. He is in charge of Quality Control and Logistics. Don't let his cuteness fool you,
he is one hard to please dude. He is not happy unless everything is Puuuurfect!
Felix is also in charge of Credit Control. As we don't give credit his job is pretty easy.
All jokes aside, we are very serious about our Quality, Pricing and Customer service.
We aim to please and let's face it you are the reason we exist.
We are only human and make mistakes. Don't judge us when things go wrong. Judge us on
how we handle the situation. Not everything goes to plan but you can be assured we will
offer you ongoing support and service from the time of purchase and through the life of
the product you purchase.