Lenovo ThinkStation 5YR Premier Support Upgrade from 3YR Premier Support - Require Model Number & Serial Number

Product Description

Lenovo ThinkStation 5YR Premier Support Upgrade from 3YR Premier Support - Require Model Number & Serial Number Why Premier Support? As IT budgets contract, you need to reduce complexity and operational costs and find ways to increase efficiency from your in-house IT support teams. Lenovo Premier support1 can help by managing your routine support tasks, freeing up your IT staff to focus on strategic efforts that move the organization forward. We can boost your end users’ productivity and limit their downtime with direct access to elite Lenovo engineers who provide unscripted, advanced hardware and software support. Lenovo Technical Account Management teams also provide end-to-end case management for faster, hassle-free case resolution Hassle-free, advanced technical support available 24 x 7 x 365 Comprehensive hardware and original equipment manufacturer software support Simplified end-to-end case management with a single point of contact Proactive relationship and escalation management with Technical Account Managers VIP service with labor and parts prioritization Comprehensive suite of reporting to help identify trends and proactively address issues Easy reference to Premier Support contact centers worldwide with optional Asset Tags Customized dashboards for your Lenovo assets and warranty and service delivery information with the Lenovo Service Connect portal Next Business Day Fastest- repairs done at your location, Next Business Day Prioritized Parts & Labor Advanced Phone Support from Lenovo Engineers Comprehensive Hardware & Software Support Terms & Conditions: https://lsc-us-pic-prod.s3.amazonaws.com/lscWarranty-NA*en*Terms%20&%20Conditions*Premier.pdf